- Free Shipping On All Orders in North America
butchstitch.com ships across the world. Free shipping is included on all orders within North America. American buyers please note: US orders may now attract import duties on delivery following changes to US customs rules in 2025. These are set by US Customs, not by us.
Each piece is a one-of-a-kind original and is carefully packaged by hand. Please allow 3–5 business days for processing and dispatch from our studio in British Columbia, Canada.
We ship via Canada Post. Once dispatched, estimated delivery times are:
Delivery times are estimates from the date of dispatch, not the date of order, and exclude time held in customs. They may vary during peak periods or due to carrier delays outside our control.
Yes. Once your order has been dispatched you’ll receive a confirmation email with your tracking number so you can follow your piece on its way to you.
If there are questions that you have that are not covered below please reach out and connect with me.
No — artworks and frames are sold separately so you can choose the finish that suits your space. All pieces are stitched to fit a standard 11×14 inch frame. We stock white, black, wood, and grey veneer metal frames in the shop, each chosen to complement the work beautifully.
Every single piece on xstitchingman.com is a hand-stitched original. No prints. No kits. No reproductions. Once a piece sells, it is gone permanently.
Yes — I do take commissions. If you have something specific in mind, get in touch via the Contact page with as much detail as you can about what you’re looking for. I will get back to you personally to discuss the project, timeline, and pricing.
Yes – free shipping in North America only though.
We accept all major credit and debit cards, as well as PayPal, processed securely through WooCommerce at checkout.
Keep your cross-stitch away from direct sunlight to prevent thread fading over time. If framed under glass, avoid hanging in areas of high humidity. Handle by the edges and avoid touching the stitched surface directly.
Head to the Contact page — I read every message personally and will get back to you within 48 hours.
